Client Profiles
Know your clients like family
Build lasting relationships with complete client profiles. Track preferences, allergies, session history, and spending patterns. Every team member has the context they need to deliver personalized service that keeps clients coming back.
- Complete history of all sessions with photos
- Track preferences, allergies, and medical notes
- Spending analytics and lifetime value
- Custom tags for easy segmentation
- Favorite artist tracking and auto-assignment
- Shared notes visible to all team members
Feature Specifications
How Studios Use This
Real-world applications that drive results
Pre-Session Prep
Review client preferences, past work, and notes before they arrive. Start every session prepared.
Style Matching
Track client style preferences to suggest designs and match with the right artist.
Medical Alerts
Flag allergies, medications, and conditions. Alerts appear during booking and check-in.
VIP Treatment
Identify high-value clients with spending analytics. Offer personalized perks and priority booking.
Team Handoffs
Shared notes ensure consistent service even when clients see different team members.
Targeted Marketing
Use tags and segments for personalized campaigns. Right message to the right client.
Why Studios Love Client Profiles
- Deliver personalized service every time
- Never ask a client to repeat their preferences
- Identify VIP clients for special treatment
- Track lifetime value and spending patterns
- Reduce risk with medical alerts
- Enable seamless team collaboration
- Build stronger client relationships
- Increase repeat bookings by 40%
“Being able to pull up a client's complete history before they walk in makes every visit feel personalized. Our repeat booking rate is up 40% since we started using this.”
Frequently Asked Questions
Everything you need to know about Client Profiles
What information is stored in a client profile?
Everything you need: contact info, photos, session history with before/after images, preferences, allergies, medical notes, spending history, favorite artists, tags, private notes, and more. You control what's captured.
Can clients see their own profile?
Clients have a portal where they can view their appointment history, update preferences, and manage their information. You control what's visible to them.
How does the medical alerts feature work?
When you record allergies or medical conditions, alerts automatically appear during booking, check-in, and session start. You can't miss critical health information.
Can I import existing client data?
Yes! Import from CSV, Excel, or directly from other booking software. Our import wizard maps fields and handles duplicates automatically.
How are client photos organized?
Photos are automatically linked to sessions with before/after categorization. You can also add portfolio-ready photos and get client consent for social media use.
What are client tags used for?
Tags help you segment clients for marketing, identify styles they prefer, flag VIPs, and filter your client list. Create custom tags that match your workflow.
Related Features
Explore more powerful capabilities
Ready to Try Client Profiles?
Join thousands of studios already using our platform. Start your free trial today.